1. Introduction
Our booking portal for hotels, restaurants, and tourism (“Platform”) respects users' privacy rights and is committed to protecting the personal data collected. This privacy policy explains what data we collect, how we use it, and how you can exercise your rights.
2. Data Collected
We collect the following types of personal data:
Identification data: name, surname, address, phone number, email address;
Booking data: preferences, details of booked services, booking history;
Technical data: IP address, device type, cookies;
Other data you provide directly.
3. Purpose of Data Processing
Data is processed for:
Processing bookings;
Communicating with users (confirmations, notifications, support);
Improving our services;
Complying with legal obligations.
4. Data Sharing
Data may be shared with:
Hotels, restaurants, tour operators to fulfill bookings;
Technical providers and payment processors;
Authorities when required by law.
5. Data Security
We implement technical and organizational measures to protect personal data against unauthorized access, loss, or destruction.
6. User Rights
You have the right to:
Access your data;
Correct inaccurate data;
Delete data under certain conditions;
Restrict processing;
Object to processing;
Withdraw consent at any time;
Lodge a complaint with a supervisory authority.
7. Contact
For privacy-related questions, please contact us at:
Email:
1. Acceptance of Terms
By accessing and using this portal, you agree to these Terms and Conditions.
2. Scope
The portal offers booking services for hotels, restaurants, and tourism activities in the Republic of Moldova.
3. User Obligations
Users agree to provide truthful, complete, and accurate information when making a reservation.
4. Payments and Cancellations
Payment and cancellation policies vary depending on the service provider and are shown during the booking process.
5. Intellectual Property Rights
All texts, images, and content on the portal are protected by copyright and may not be used without permission.
6. Limitation of Liability
The portal is not liable for any damage or loss caused by third-party service providers.
7. Personal Data Protection
Personal data is processed in accordance with Law no. 133/2011 on the protection of personal data of the Republic of Moldova.
8. Changes to the Terms
Terms and conditions may be updated at any time. We recommend checking this page regularly.
9. Contact
For any inquiries, please contact us at: [